This Privacy Policy explains how Major Systems LLC, doing business as Major Design and Solutions, collects, uses, stores, and protects information when you visit our website, submit information, communicate with us, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Company Information
Major Design and Solutions is operated by Major Systems LLC.
Business name: Major Systems LLC
DBA / brand name: Major Design and Solutions
Website: https://majordands.com
Email: [email protected]
Phone: (417) 212-5406
Service area: Ava, Missouri and surrounding areas
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Business name
Website URL
Message details
Appointment or booking information
Service interests
Billing or payment-related information
Information submitted through forms, chat widgets, calendars, emails, phone calls, text messages, or other communications
We may also collect technical and usage information automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral source
Website interactions
Cookies and tracking data
3. How We Collect Information
We may collect information when you:
Visit our website
Submit a form
Use our chat widget
Book an appointment
Call, text, or email us
Request a demo or consultation
Purchase a service
Interact with our ads, emails, or website
Communicate with us through our CRM or messaging systems
4. How We Use Your Information
We may use your information to:
Respond to your inquiries
Provide quotes, consultations, demos, or services
Book appointments
Send appointment reminders
Send service updates
Provide customer support
Set up websites, CRM systems, automations, or marketing systems
Process payments
Improve our website and services
Send relevant business communications
Send marketing or promotional messages when permitted
Manage customer relationships
Comply with legal, regulatory, carrier, and platform requirements
Protect our business, website, systems, and users
5. SMS, Phone, and Email Communications
By submitting your information through our website, chat widget, booking system, or other communication channels, you may consent to receive calls, emails, and text messages from Major Design and Solutions / Major Systems LLC related to your inquiry, appointments, services, account, or requested information.
Message and data rates may apply. Message frequency may vary. Reply STOP to unsubscribe from text messages. Reply HELP for help.
Consent to receive marketing text messages is not a condition of purchase.
We may send transactional or informational messages, including appointment confirmations, reminders, service updates, missed-call follow-ups, and responses to your inquiries.
We may send promotional or marketing messages only where permitted and based on the consent provided.
6. SMS Opt-In Data
We do not sell, rent, or share SMS opt-in information or consent data with third parties for their own marketing purposes.
This includes phone numbers, SMS consent records, and opt-in data collected for text messaging.
We may share information with service providers only as necessary to operate our business, deliver communications, provide services, comply with legal requirements, or support our systems. These providers are not authorized to use SMS opt-in data for their own marketing purposes.
7. Sharing of Information
We may share information with trusted service providers that help us operate our business and provide services. These may include:
CRM platforms
Website platforms
Hosting providers
Email service providers
SMS and phone service providers
Payment processors
Calendar and booking tools
Analytics tools
Advertising platforms
Automation tools
Customer support tools
Contractors or vendors assisting with service delivery
We may also disclose information if required to comply with the law, protect our rights, prevent fraud or abuse, enforce agreements, respond to legal requests, or protect users and the public.
8. Third-Party Services
Our website and services may use third-party platforms, including but not limited to GoHighLevel, LeadConnector, Google, Meta, Stripe, Shopify, calendar tools, analytics tools, advertising platforms, email providers, SMS providers, and hosting providers.
These third-party services may collect and process information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites, platforms, or services.
9. Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, analytics tools, and similar technologies to operate our website, improve user experience, understand website traffic, measure marketing performance, and improve our services.
You may adjust your browser settings to refuse cookies. However, some website features may not function properly without cookies.
10. Advertising and Analytics
We may use analytics and advertising tools to understand website activity, measure campaign performance, improve our marketing, and show relevant ads.
These tools may collect information such as device data, browser data, IP address, pages visited, and interactions with our website or ads.
11. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, operational, accounting, compliance, and service purposes.
We may retain contact information, communication history, service records, transaction records, consent records, and related data as needed to provide services, resolve disputes, comply with legal obligations, enforce agreements, and maintain business records.
12. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information.
However, no method of internet transmission, electronic storage, website hosting, or digital communication is 100% secure. We cannot guarantee absolute security.
13. Your Privacy Choices
You may contact us to request access, correction, or deletion of personal information we have about you, subject to legal, contractual, operational, and recordkeeping requirements.
You may opt out of text messages by replying STOP.
You may request help with text messages by replying HELP.
You may unsubscribe from marketing emails by using the unsubscribe link when available or by contacting us directly.
14. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
15. Links to Other Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
You should review the privacy policies of any third-party websites you visit.
16. Business Transfers
If Major Systems LLC or Major Design and Solutions is involved in a merger, acquisition, sale of assets, restructuring, or business transfer, personal information may be transferred as part of that transaction.
17. Legal Compliance
We may disclose information where required by law, regulation, subpoena, court order, legal process, carrier requirement, platform requirement, or government request.
We may also disclose information when we believe it is necessary to protect our rights, users, business, systems, property, safety, or the public.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
19. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:
Major Design and Solutions
Owned and operated by Major Systems LLC
Email: [email protected]
Phone: (417) 212-5406
Website: https://majordands.com